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INSTALLATION AND SETUP

After selecting the preferred configuration for the display, install the product and set it up for use.

CAUTION:  Follow the installation instructions properly to avoid dropping and damaging the display.

CONFIGURATIONS

UNPACKING THE BOX

Unpacking.png

OUT OF THE BOX FAILURE

If you experience an out of box failure (OBF) during installation in relation to missing, incorrect, or defective unit or item, send an email to support@glorystargroup.com and provide a description of the issue. Glory Star will first troubleshoot the problem over phone or video to help resolve the issue. If Glory Star determines that a product or component has to be returned to the factory, it will instruct the customer how to remove the components from the product.

INSTALLING DISPLAY TO KIOSK 

To install the display to the kiosk, follow these steps:

1. Lay the display face down on a flat surface.

CAUTION: Always use a soft material, cloth or foam, to protect the display when placing the screen face down.

Place Cloth.png

2. Connect the DC power connector to the DC IN port.

3. Plug in the cables in the corresponding ports.

4. Route the cables out through the slots in the function cover.

NOTE: Avoid pinching the cables; ensure to properly tie the cables.

5. Install the function cover and secure it with M3 screws.

6. Install a fixed bracket on each side of the 10.1 inch display and on all four sides of the 15.6 inch display. Secure the fixed bracket with M3 screws.

7. Attach an adjustable bracket on each fixed bracket. Secure the adjustable bracket with M4 screws.

8. Loosen and slide the M4 screws on each bracket to adjust according to the depth of the kiosk.

10.1 INCH

15.6 INCH

10.1 INCH

15.6 INCH

10.1 INCH

15.6 INCH

Kiosk Mount 1.png

9. Mount the display on the kiosk. 

10. Continue to adjust the depth of the display as needed.

11. Secure the brackets on the kiosk with screws.

12. Plug the AC power adaptor into a power source to turn on the display.

INSTALLING WALL MOUNT

You can purchase the Wall Mount accessory to mount the display on a concrete or wooden wall.

To mount the display on the wall, follow these steps:

1. Disconnect the AC power adaptor from the power source to turn off the display.

2. Lay the display face down on a flat surface.

CAUTION: Always use a soft material, cloth or foam, to protect the display when placing the screen face down.

Place Cloth.png

 3. Mount the monitor bracket at the back of the display. Secure the bracket with four M4x12 bolts and washers.

4. Place the wall plate on the wall and mark the four mounting holes. 

5. Perform one of the following:

•  For a concrete wall, drill four 8 mm holes on the concrete wall, and insert an anchor into each hole.

•  For wooden mount, drill two 3.8 mm holes on the wood, and insert an anchor into each hole.

6. Align the wall plate with the mounting holes. Secure the plate to the wall with lag bolts and log bolt washers. 

CONCRETE WALL

WOODEN WALL

7. Align the display with the wall plate, and then carefully slide down the display until the bracket is safely secured to the wall plate.

8. Secure the bracket to the wall plate with two M5x15 bolts and M5 washers.

9. Plug the AC power adaptor into a power source to turn on the display.

CONTACT US

USA

Glory Star USA
Representative Office
1440 N. Harbor Blvd Suite 900
Fullerton, CA 92835
​+626 228 5927

EUROPE

Germany Representative
60327, Frankfurt am Main 
Germany
+49 (0) 151-26000590

New York Representative
Fifth Avenue Central Park
+626 228 5927

Europe Service and Warehouse
Placa Esglesia, 9, 08188 Vallromanes
Barcelona
+34 93 329 74 64

ASIA

Glory Star Taiwan
3F/ No.25 Lane 573 Beian Road 
Taipei, Taiwan 
+886 0921123682

Hong Kong
Flat D, 5/F, Excelsior Building, 364 Nathan Road,Kowloon
Hong Kong
+852 2376 2803

Glory Star Factory
Bldg 9, 4/F ZhongYuntai Technology Industrial Park, Tangtou Community, Songbai Road, Baoan District, Shenzhen, PRC
+86 755 2600 1808

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